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Terms of Use and Terms of Sale

Last updated: May 2026

Translation provided for convenience. The legally binding version of these Terms is the French version, in accordance with French law.
These Terms of Use and Terms of Sale (the "Terms") govern access to and use of the Kreyolang platform, available through the mobile app (iOS and Android) and the website kreyolang.com. By creating an account or using the Kreyolang services, you fully and unreservedly accept these Terms.

Article 1 — Purpose of the service

Kreyolang is a digital platform for learning Creole languages (Haitian Creole, Guadeloupean, Martinican, Réunionese, and other variants), developed by Christopher Jeanne EI (sole proprietor, operating under the trade name CMJ Group and the verbal trademark Kreyolang).

The platform offers a gamified learning experience inspired by the pirate universe: lessons structured by levels and thematic units, an experience-points (XP) system, league rankings, daily challenges, gem collection, and day streaks. The objective is to make Creole language learning accessible, engaging, and scientifically effective.

The service is available in a free version with limited access, and in a Premium version with full access to the entire learning content.

Article 2 — Service access

2.1 Eligibility

Use of Kreyolang is reserved for individuals aged 15 years or older (digital consent threshold in France, art. 7-1 of the French Data Protection Act, transposing art. 8 of the GDPR). By creating an account, the user confirms that they meet this age requirement. For minors under 15, the consent of a parent or legal guardian is required prior to any registration.

2.2 Free account

The free account provides access to:

Free content may include non-intrusive advertising, displayed in a way that does not disrupt the learning experience.

2.3 Premium account

The Premium subscription fully unlocks:

Article 3 — Payments and subscriptions

3.1 Pricing

The current prices — monthly and annual — are clearly displayed at the time of subscription, in euros all taxes included (TTC). Kreyolang reserves the right to change its prices subject to 30 days' prior notice sent by email to the address associated with the account.

3.2 Payment via mobile app (iOS and Android)

Purchases made through the iOS app are processed exclusively by Apple (App Store) under Apple Inc.'s terms and conditions. Purchases from the Android app are processed by Google (Google Play Store). Technical management of Premium access rights is provided by RevenueCat. Kreyolang has no access to banking details at any time during these transactions.

3.3 Payment via the website

Payments made on kreyolang.com are processed securely by Stripe, Inc. (PCI-DSS Level 1 certified). Kreyolang does not store any banking information of its users on its own servers at any time.

3.4 Automatic renewal and cancellation

Subscriptions renew automatically at the end of each period. The user may cancel their subscription at any time via:

Cancellation takes effect at the end of the current subscription period. No partial refund is granted for the remaining period, except where required by applicable law.

3.5 Refund policy and right of withdrawal

Refund requests for purchases made through the App Store or Google Play are subject to Apple's and Google's respective refund policies. For purchases made on the website (via Stripe), any request may be sent to contact@kreyolang.com within 14 days of the purchase date, in accordance with the statutory right of withdrawal (art. L221-18 of the French Consumer Code).

However, pursuant to article L221-28 12° of the French Consumer Code, the right of withdrawal cannot be exercised for digital content not supplied on a tangible medium (immediate Premium access, lessons downloaded offline) when performance has begun with the consumer's express prior consent and express waiver of the right of withdrawal. By immediately accessing Kreyolang Premium content after a purchase on kreyolang.com, the user expressly acknowledges accepting immediate performance of the contract and waiving the right of withdrawal for that transaction.

Article 4 — Intellectual property

All elements constituting the Kreyolang platform are protected by intellectual property and trademark law:

It is strictly forbidden to reproduce, copy, distribute, modify, sell, or commercially exploit any content from the platform without the prior written authorization of CMJ Group.

CMJ Group grants the user a personal, non-exclusive, and non-transferable license to use the platform, for strictly personal and non-commercial use.

Article 5 — Rules of use

The user expressly agrees not to:

Any violation of these rules may result, without notice and without compensation, in the temporary suspension or permanent termination of the user's account.

Article 6 — Limitation of liability

Kreyolang strives to keep the platform available 24/7, but cannot guarantee uninterrupted availability, particularly in the event of scheduled maintenance, system updates, or force majeure events.

The company cannot be held liable for:

CMJ Group's liability, if engaged, shall in any event not exceed the total amount paid by the user during the 12 months preceding the triggering event.

Article 7 — Consumer mediation

7.1 Disputes related to App Store or Google Play purchases

For subscriptions purchased through the App Store (Apple) or the Google Play Store, Apple and Google act as Merchant of Record: the sales contract is concluded directly between you and Apple or Google. Disputes relating to billing, refunds, or transactions are handled by their own services:

7.2 Disputes related to the service or website purchases

In accordance with article L616-1 of the French Consumer Code, for any dispute relating to the Kreyolang service (content access, account, personal data) or to purchases made on kreyolang.com (via Stripe), failing amicable resolution within 30 days of your complaint sent to contact@kreyolang.com, you may refer free of charge to the following mediator:

CM2C — Centre de Médiation de la Consommation de Conciliateurs de Justice
Website: www.cm2c.net

Mediation is entirely free for the consumer.

Article 8 — Applicable law and jurisdiction

These Terms are subject to French law. In the event of a dispute relating to their interpretation or performance, and failing amicable resolution within 30 days of notification of the dispute, the Paris courts shall have exclusive jurisdiction.

For any question regarding these Terms: contact@kreyolang.com

Christopher Jeanne EI — CMJ Group — Kreyolang trademark

SIREN: 879 333 664

47, rue Vivienne – 75002 Paris, France

Website: kreyolang.com

Contact: contact@kreyolang.com